Refund Policy

This Refund Policy applies to one-time VIN Verdict report purchases and recurring subscription charges billed through the service.

VIN Verdict is operated under the VIN Verdict brand.

Refund requests may be submitted within 14 days of the date of a one-time purchase.

For subscriptions, refund requests may be submitted within 14 days of the date on which the subscription was last renewed.

Monthly subscriptions renew automatically until canceled. If you cancel a subscription, the cancellation stops the next renewal and your access remains active through the end of the current paid billing period.

To request a refund, contact us through our support page and include enough information for us to identify the order, such as the VIN used, approximate charge date, and the reason for the request.

Buyers may also contact Paddle directly through paddle.net for order support.

Paddle acts as merchant of record for checkout and recurring billing. Payment processing, tax handling, and refund handling may also be subject to Paddle's Buyer Terms.

Your use of VIN Verdict is also governed by our Terms of Service and Privacy Policy.